Email legal@bitcoinradar.app. We accept requests from law enforcement and other government agencies at that address, and we read it. There is no portal and no online form for legal requests; a form would be a worse channel than email for something that has to carry an attachment on letterhead.
Postal mail and service of process: My Virtual Shop LLC, 34 Ogden Ave, Cortlandt Manor, NY 10567, United States.
Please include, in the request itself: the Bitcoin transaction id or the Lightning payment hash the request concerns, the date range, the authority you are acting under, and a return address at your agency's own domain that we can call back to. Requests that do not identify a transaction or a payment hash usually cannot be answered at all — see Section 3.
We are a very small company. There is no 24-hour desk and we are not going to pretend otherwise; see Section 6 for what we do about emergencies.
For each broadcast someone paid us to make, we hold: the text of the message, the Lightning payment hash, the amount paid, the timestamps of the quote, the payment and the broadcast, the resulting Bitcoin transaction id, and — only if the payer gave us one for a refund — a Lightning address. Our web server also keeps ordinary access logs.
How long each of those survives, and what stops the clock, is set out in the Broadcast Data Retention Policy at /broadcast/retention. In short: our copy of the message is erased thirty days after the broadcast finishes, a refund address ninety days after the refund settles, and the accounting record of the sale is kept.
A request that reaches us after those windows have run will be answered honestly and emptily. If you need something held, ask for it in writing before it expires — Section 5.
There is no account on this service. We never ask for and never receive a name, an email address, a phone number, a payment card, or a billing address. Payment arrives over the Lightning Network, which does not hand us a payer identity. We cannot link a broadcast to a person, and no legal process can compel us to produce an identification we never collected.
We cannot remove a message from the Bitcoin blockchain. Nobody can. Once a transaction is confirmed it is held by thousands of independent computers we do not control; we can stop carrying a message in our own app, and that is the entire extent of it.
For messages shown in the app's on-chain message feed that we did not broadcast — the great majority of them — we hold nothing a Bitcoin node does not. That data is public. It can be read from the blockchain directly, by you, without us and without process, and obtaining it from us adds nothing except delay.
Non-content records — payment hash, amounts, timestamps, transaction id, access logs — on a subpoena, court order, or search warrant.
The stored content of a message: a search warrant, or a court order that specifically compels the content, or the payer's consent, or where the law otherwise requires or permits disclosure. Note that the message itself is on the public blockchain in every case. A warrant served on us obtains our copy; it does not obtain exclusivity, and it is not the fastest route to the text.
We may object to, narrow, or seek to quash a request, and answering one request is not a waiver of any objection to another. Requests that are overbroad on their face — every message in a date range, every record we hold — will be met with a request that you narrow them.
We do not charge for responding.
18 U.S.C. §2703(f) obliges us to preserve records for 90 days on request, renewable once to 180 days. Send preservation requests to legal@bitcoinradar.app with the transaction id or payment hash. A preservation request does not have to be accompanied by process, and we act on it before the process arrives — that is what it is for.
What a hold does here is concrete: it suspends the scheduled erasure of the records naming that payment hash. Our retention purge refuses to run at all if it cannot read its hold list, rather than defaulting to 'nothing is held' and deleting what it was ordered to keep.
A hold expires on its own at the end of its window unless you renew it. We are telling you that plainly because a hold that silently never expires would be a retention policy we never published, and because the renewal is yours to send, not ours to assume.
A CyberTipline report under 18 U.S.C. §2258A is itself a 365-day preservation request, and we treat it as one without waiting for a separate letter.
Where we believe in good faith that an emergency involving danger of death or serious physical injury requires it, we may disclose information without legal process. Write to legal@bitcoinradar.app with EMERGENCY as the first word of the subject line, describe the nature of the emergency, and say what you need and why the delay of process would matter.
We may still ask for the request in writing from an official address before we act. What we will not do is claim a response time we cannot guarantee: this is a small company, the address is monitored by people rather than a rota, and if your matter cannot survive that, you should assume it and act accordingly rather than rely on us.
Our usual position is that we cannot notify anyone even when we would want to. There is no account, no email address on file and no way to reach a payer; a Lightning address given for a refund is not a contact method and we do not treat it as one.
Where we can give notice, and are not prohibited from doing so by a court order, a statute, or a specific and credible risk to somebody, we may. We do not promise notice and we do not promise silence. If your request requires non-disclosure, say so in the request and cite the authority for it.
We verify that a request comes from the agency it claims to come from before we produce anything, including by calling back to a number or an address we look up independently of the request. A request from a personal email account will be treated as unverified until that check succeeds.
This is not obstruction. A service that hands records to anyone whose email signature says 'Detective' is a service that can be socially engineered into surveilling its own users, and the people most likely to try that are not police.
As of August 7, 2026, we have received 0 requests for records, 0 preservation requests, and 0 emergency disclosure requests.
We will update that line when it changes, and we will keep the date on it so you can see how current it is. A count without a date is not a disclosure.
These guidelines are informational. They are not legal advice, they are not a contract, and they do not expand or limit anyone's rights or our obligations under the law. Nothing here waives any objection, privilege, or defense.
Questions that are not legal requests: support@bitcoinradar.app. Reports about content in the on-chain feed have their own procedure at /broadcast/moderation.
Notification of claimed copyright infringement under 17 U.S.C. §512(c)(3) goes to the agent designated below, who is also registered as such with the United States Copyright Office:
MY VIRTUAL SHOP LLC
Also known as: Bitcoin Radar, bitcoinradar.app, api.bitcoinradar.app
34 Ogden Ave, Cortlandt Manor, NY 10567
Designated Agent: Copyright Agent
MY VIRTUAL SHOP LLC
34 Ogden Ave, Cortlandt Manor, NY 10567
Phone: 1-914-623-8447
Email: legal@bitcoinradar.app
Version 8164de324489ab94392932d41de5f677de006aa05030e4e4d95589c9f5f85369
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